Resolve a failed assessor upgrade

If an upgrade of the assessor has failed on one of your nodes, try the following troubleshooting step.

If the upgrade of an assessor on a node fails, the node is marked in red on the Inventory page. Failures may be due to network issues. If that is the case, Security Compliance Management attempts to upgrade the node once connectivity returns. An hourly background task runs to check if nodes have been upgraded or not. If a node does not upgrade and remains red on the Inventory page, run the Puppet agent. If the upgrade continues to fail, see the Puppet agent logs for more information.